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Coupon Code FAQs

Below are the most frequently asked questions about coupon codes.

What is a coupon code?

Coupon codes, also known as discount codes or promo codes, are the equivalent to the paper coupons that we all know and love. The difference is that to use a coupon at an online store all that you need is a code, and not an actual piece of paper. The code is typically a single word combined with numbers such as SAVE10, although it can be just about any combination of letters and numbers. Usually, they do not contain any spaces.

How do I redeem a coupon code?

Coupon codes are almost always redeemed online during the checkout process. Usually there is a space to enter it in the shopping cart system of the website. After entering the code, the website will usually show the discount you will receive or display a message why it is not valid.

Why doesn't the coupon code work?

We try and list only valid coupons, but unfortunately we may get coupon codes that don't have an expire date, and therefore don't really know when they expire. We would rather list a coupon with an unknown expire date, knowing that it may expire before we can remove it, than not list it at all. Sometimes, a retailer may discontinue a coupon code before the published expired date as well.

We have provided a method for feedback about every coupon listed on our website. Users can leave feedback about a coupon code, allowing other users (and us!) to know of a coupon's successful use or failure.

Are coupon codes case sensitive?

In most instances, coupon codes are not case sensitive. That is, you can enter them as upper case or lower case letters. However, we have seen on rare occasions, where case does matter. For that reason, we suggest that you enter the code as listed on our website.

Can I submit a coupon code to The Shopping Guru?

YES! We would love it! (so will our users) Simply search for the store for which you want to submit a coupon and enter the description and code in the form provided. Your coupon will appear in our listings as soon as it is approved by us. Please try and provide an expire date if you have one.

Can I use multiple coupon codes for a single order?

Generally, no, unless merchant says that you can. Usually when entering multiple coupons, each new coupon replaces the last. You will need to choose which single coupon gives you the most savings.

Can I use coupon codes for in-store savings?

Coupon codes can only be used online and are not meant for "brick and mortar" locations. Sometimes a print coupon will also offer an coupon code to be used online. Check the fine print for a possible code.
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